Conditions of Use & Terms of Shipping

Conditions of Use and General Shipping Terms

The following terms apply for all contracts, shippings and other services. If you visit or shop at QuiXote-Music, you accept these conditions.

1. Your account
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password. We reserve the right to refuse service, terminate accounts, or cancel orders in our sole discretion.

2. Sales contract
With your order you offer QuiXote-Music a sales contract. The contract is not valid before QuiXote-Music accepts the offer by shipping the goods or by e-mailing the confirmation of your order (this would be a second e-mail you get from us). A first e-mail only tells you that we have received your order and lists all the details. This first e-mail is not sufficient to create a valid contract. Concerning items from an order which are neither listed in the confirmation mail nor shipped there is no sales contract between you and QuiXote-Music.

3. Prices
Valid are the prices displayed at the onlinesite on the day of your order. All prices indicated are shown in EURO and include value added tax (at present 19%).

4. Shipping Terms
4.1. Shipping costs
The following shipping and handling fees apply:

Standard Shipping:
Germany: Shipping and handling is free for orders with a minimum value of 19.99 Euro. Orders below this value are subject to a shipping and handling fee of 3.00 Euro.
Europe: 5.00 Euro for shipments to any country in Europe.
World: 9.00 Euro for shipments to countries outside Europe.

Insured Shipping:
Germany: Shipping and handling is free for orders with a minimum value of 50.00 Euro. Orders with a value between 20.00 Euro and 49.99 Euro are subject to a shipping and handling fee of 4.00 Euro.
Orders below 20.00 Euro are subject to a shipping and handling fee of 7.00 Euro.
Europe: 9.00 Euro for shipments to any country in Europe.
World: 13.00 Euro for shipments to countries outside Europe.

If not all goods ordered are presently available, QuiXote-Music may deliver parts of your order. Shipping and handling costs for a later delivery of the missing items (should they become available again) do not apply.

4.2. Delivery Time
Orders are usually dispatched from our store by Germany mail within 2-5 days after we have received your payment. Should there be any kind of delay, we will inform you immediately. There shall be no compensation made unless delays are intentional and grossly negligent on our part.

4.3. Risk of loss
All items purchased from QuiXote-Music are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to German mail or other carrier.

5. Reservation of ownership
The goods supplied shall remain property of QuiXote-Music until such a time as payment has been submitted in full.

6. Payments
6.1. Prices
Prices are displayed in EURO and include value added tax.

6.2. Method of Payment
All payments must be made in advance. The necessary information on bank or PayPal account will be provided during the process of ordering. It will also e-mailed to the customer with the confirmation of oyur order. Credit card payments are possible via PayPal.

6.3. Overdue of Payment
If your payments are overdue, we retain the right to levy interest on defaulted payments amounting to 5% higher than the respective basic interest rate announced by the Deutsche Bundesbank (

7. Damaged Goods
If the goods delivered should be damaged in any way, QuiXote-Music will replace them fully or in part according to applicable law.

8. Your right to cancel
8.1. You are no longer bound to your order if you cancel it within 2 weeks of receiving the goods. Cancellation must be made by returning the actual article. Maintenance of this deadline means timely dispatch of your cancellation to
QuiXote Music, Weber & Jähne GbR, Brentanoweg 1, D-69126 Heidelberg, Germany, Phone: ++49-6221-375101.

8.2. QuiXote-Music will be responsible for bearing the costs of returning the goods. In the event of a cancellation, these costs will be remunerated together with any payments already received upon receipt of the returned merchandise. You are obliged to return to us the goods – for which the risk will be borne by us. The return must be made in the same way as our delivery.

8.3. You will be responsible for bearing the costs of returning the goods, if the value of the merchandise ordered and being returned does not exceed 40.00 EURO and if the goods delivered were not the goods ordered. Buyers outside Germany will also be responsible for any additional bankings fees created by the transaction.

8.4. If damaged or used goods are returned, QuiXote-Music shall be entitled to claim for compensation (§ 361a II, German Civil Code).

8.5. Your right to cancel does not apply for sealed goods (audio recordings, video recordings, software on all kinds of data carriers) if you open or damage (unseal) the packaging (§ 312d IV No 2, German Civil Code).

9. Applicable Laws
The laws of the Federal Republic of Germany shall apply for legal business or other legal relations with QuiXote-Music.

10. Place of Jurisdiction
In business transactions with merchants and legal persons under public law, the place of jurisdiction for all legal disputes arising from the contract, including actions on dishonoured bills or cheques, shall be Heidelberg (Germany).

11. Partial Invalidity
If any individual specifications of the delivery contract or these general shipping terms are or become invalid, this shall not affect the validity of the remaining specifications.

12. Copyright
All content included on this site, such as logos, graphics, names, text is the property of QuiXote-Music or the suppliers of the actual content. It is protected by German and international copyright laws. The use of this content requires written authorisation from QuiXote-Music.